Time Warner Cable Inc. (TWC), the second-
largest U.S. cable company, said intermittent technical problems
have been preventing some customers from using its home-phone
service.
More than 800,000 customers were potentially affected,
Bobby Amirshahi, a spokesman for the New York-based company, said
yesterday in an e-mail.
“There’s a technical issue preventing a limited number of
our home phone customers from placing or receiving calls on an
intermittent basis,” the company said. “Our engineers are
working on the problem to restore service as quickly as
possible.”
Emergency calls to 911 were still being routed, Amirshahi
said.
Time Warner Cable served about 5 million residential phone
subscribers as of Dec. 31, according to its annual report.
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