early two weeks after reports in The Wall Street Journal and several tech
publications that the cloud-storage company Nirvanix Inc. was going under, the
company has finally acknowledged they’re true.
Nirvanix has now wiped all information off its website, except for a
noticesaying that it’s working with International Business Machines Corp. and
“dedicating the resources we can” to either returning customers’ data or helping
them transfer it to IBM, Amazon.com Inc., Google Inc., Microsoft Corp. or some
other cloud storage provider.
“We are working hard to have resources available through October 15 to
assist you with the transition process,” the website says.
Since it was started in 2007, Nirvanix had raised about $70 million from
firms including Khosla Ventures, Intel Capital, Mission Ventures, Valhalla
Partners and Windward Ventures, according to VentureWire records.
The company described itself in press materials as “the leader in
enterprise cloud storage” and touted its “extreme security, reliability and
redundancy.”
In May 2012 after the last funding round, which was $25 million, former
Chief Executive Scott Genereux told VentureWire that Nirvanix was growing and
headed toward profitability and a possible IPO.
In October, at the Intel Capital Summit, Mr. Genereux praised Intel for its
help in closing a large transaction between Nirvanix and Credit Suisse, and in
December, after he had left Nirvanix for Oracle Corp., Nirvanix announced that
it was ranked by the industry analyst Gartner Inc., which rated Nirvanix’s
product viability as “excellent.”
(In a blog post last week, Gartner urged corporate customers to have a
cloud exit strategy and to not panic at the Nirvanix news. The firm said it’s
been fielding questions from Nirvanix customers on what they should do).
So far, not a single Nirvanix investor or any of its three last chief
executives (two followed Mr. Genereux) have been willing to discuss publicly
what went wrong with the company or say what precautions, if any, were taken to
protect Nirvanix customers. (If that changes, I’ll update this post).
Venture capitalists must ultimately answer to their own investors–their
limited partners–and it makes sense for them to put the best public face on a
company for as long as they can while at the same time refusing to throw good
money after bad.
Still, the sudden and secretive way that Nirvanix is shutting down has
raised questions about the future of cloud computing. Nirvanix is the second
venture-backed cloud-storage company to fail so publicly in less than three
years–Cirtas Systems Inc., which had raised a little over $30 million, closed
abruptly in April, 2011.
Despite the hype around cloud computing and the several cloud companies
that have been successful so far, Nirvanix’s sudden demise serves as a warning
once again to be careful about putting anything of value in the cloud.
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